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Security and compliance

How we handle access, security and support, and how to request the documents your review needs.

Security controls

  • Ask how credentials and data are protected in your setup
  • Team permissions and a record of important actions
  • Request access and security records for your review

Compliance information

  • Review payment-data responsibilities for your provider setup
  • Request compliance documents for your business review
  • Agree support hours and responsibilities before launch

Support and incident updates

  • How we share incident updates
  • What happens after an incident
  • Ask which services handle your data

Connected payment providers

Providers such as these may be part of your payment setup. Ask for the current coverage and a separate list of services that handle your data.

  • Safaricom M-Pesa
  • Paystack
  • Stripe
  • Pesapal

How to request more information

  1. 1Email us with your company details and questions.
  2. 2Complete a confidentiality agreement if needed.
  3. 3Receive the available documents for your review.

Related policies: Terms, Privacy policy, Acceptable use

Reviewing Tinker for your business?

Send us your security and compliance questions. We’ll share what’s available for your review.